Financial and mental wellbeing support launched for our customers on our 179th birthday
On our 179th birthday we have announced a significant support package for our customers dealing with the daily impact of the COVID-19 pandemic.
In the coming weeks, we will be giving our customers free access to a 24/7 healthcare and wellbeing support hub called 'Wesleyan Wellbeing'. This will be available to our members and customers and includes a personalised health and wellbeing assessment, online psychological triage assessment and wellbeing calls with a clinical consultant if required.
Wesleyan Foundation has also gifted over £100,000 to multiple charities and organisations supporting the mental health needs of key workers. This includes NHS Practitioner Health, Royal Medical Benevolent Fund, Dental Health Support Programme and the Heart of England Community Foundation's Coronavirus Resilience Fund. Funding will also be made available for teachers' classroom materials to support the ongoing education of key workers’ children during school closures.
In addition the Wesleyan Group will support its customers in the following ways:
- Protection policy customers - Offering payment breaks or spreading payments over an extended period for any customers suffering financial hardship
- Front Line student doctors support – An online hub 'The Next Step' provides students entering the frontline early with support and guidance. Many articles and blogs have been created by young doctors offering peer-to-peer advice
- Travel and Motor insurance – 30% discount on travel policies for new and existing customers and flexibility on front-line key workers vehicle use*
- Continued personal advice - Continuing to provide access to Wesleyan Financial Services national network of Financial Advisers to help customers manage their financial plans. Customers can continue to receive financial advice over the phone and through virtual video calls at a time that suits them
Practice Plan Group (Part of the Wesleyan Group):
- Membership fees -During April and May, Practice Plan will be giving back half of their membership admin fee to dental customers. Practice Plan have also launched an online hub to provide advice and guidance to dentists and the management of their practices.
"Many of our customers are involved directly in dealing with the impact of the coronavirus pandemic, and we want to show our absolute support and loyalty to them at this difficult time. That is why we have put together this package of support to, not only protect their financial wellbeing, but also their physical and mental health.
"We have heard from many people across the medical profession who tell us of the unbearable pressures that this pandemic is causing. We hope that the support we can offer will help to ease some of the pressures brought on by COVID-19."
Mario Mazzocchi, Wesleyan Chief Executive.
"The impact of dealing with the COVID-19 outbreak will have a long-lasting effect on many people in the health service, and other key workers, who are working in such an intense and pressured environment. The support offered by Wesleyan could provide a valuable life-line for some colleagues to help them process what they are going through."
Prof Pali Hungin, Wesleyan Advisory Board member and Former President of the British Medical Association.
*All front-line key workers vehicles will be covered on their current policy under business use, even if they do not have it specified on their existing policy. Vehicles can also now be used for voluntary purposes such as delivering essential PPE for the NHS.